Tiffany & Co… the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other. We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.
We are searching for a flexible, motivated, dynamic, energetic and inspiring team member to support our Head Office in Munich with immediate effect.
This position focuses on supporting store management with strategies to enhance the customer experience and to build strong clienteling capabilities. The Tiffany CRM Coordinator is a dynamic, attentive and inspiring leader who has strong relationship building skills with internal and external clients; someone that could be called a mentor, a teammate, a coach, while setting expectations for unsurpassed customer service. The CRM Coordinator is an individual that builds a climate of service excellence and client development by partnering with Retail Management to maximize the performance of motivated, innovative, enthusiastic and engaged employees who are sales plan achievers. The actions and directions of the CRM Coordinator will align with the Tiffany Global Service Philosophy to:
Client Development (50%)
Data Analysis & Management (20%)
Retail Consumer Collateral (10%)
Training (10 %)
Required Qualifications/Primary Job Requirements: