Tiffany & Co.

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Sales Professional, Mandarin Speaking - Prague

Sales Professional, Mandarin Speaking - Prague

Req # 
34304
Location 
CZ-Prague

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Overview

Tiffany & Co. Sales Professionals are dream makers, they strive for excellence in every customer interaction. They make dreams come true through storytelling and delivering an exceptional luxury customer experience at all times. Tiffany & Co. Sales Professionals are specialists in their industry; they have a genuine interest in luxury and retail, they have exceptional product knowledge and are subject matter experts. Tiffany & Co. Sales Professionals are highly motivated individuals, they build strong relationships with clients through outreach and eventing.

 

 

 

We are currently looking for experienced Mandarin Speaking Sales Professional, to work for our Prague location.

 

Responsibilities

Customer Service & Sales

Tiffany & Co. Sales Professionals deliver excellent customer service. You will be relied upon to offer a warm welcome to all and to provide the excellence in customer service that is expected of our business. We partner with our clients and listen to their needs to ensure they make the perfect choice every time. Sales Professionals will achieve or exceed their individual sales plan by utilising consultative selling, product expertise and proactive follow up with clients.

 

销售工

- 充分发挥策略性销售技巧,达成或超额完成个人销售目标,以帮助顾客挑选合意的产品并完成购买

 

 

Client Development

The heritage of customer service excellence is a part of the Tiffany & Co. experience. Our Sales Professionals are able to build a loyal portfolio of clients who come back for our positive, proactive customer service and beautiful pieces again and again. Sales Professionals uphold and continue our heritage by developing and maintaining a portfolio of clients, providing outreach to clients and ensuring all communication is followed up in a timely and appropriate manner.

 

 展客户的關係

- 过接触、跟进及提供卓越的服务,展客户關係,并开发新客户

- 为顾客提供优秀的客户服务,时地回应顾客的咨询

 

 

Merchandise Support

Tiffany & Co. Sales Professionals are responsible for ensuring accurate and efficient maintenance of stock within and outside their areas of responsibilities as well as displaying merchandise to the highest Tiffany & Co. standards. Participation in cycle counts and Physical Inventory is one key element in the merchandise support element of the role

 

其他有關商品工作範圍

-确保商品库存准确;确保商品陳列達到蒂芙尼公司最高标准

- 参与有關盘点的工作

Qualifications

The ideal candidate will have: 

 

  • Previous retail experience within luxury jewelry retail. You must also have experience selling Fine jewelry.
  • Strong communication skills, both verbal and written and excellent customer service skills
  • Exceptional presentation 
  • Ability to prioritise while handling multiple tasks
  • Ability to work in a fast-paced, changing environment
  • Experience working with Point of Sales (POS) systems
  • Fluent English, Czech and Mandarin language skills

 

工作要求

  •  备零售或奢侈品销售经验,或者相关客户服务经验
  •  具有出色的销售能
  •  愿意在非常规的工作时间内工作,包括晚上、周末及假
  •  出色的沟通、客户服务技巧及统筹管理多种工作能
  •  备与不同人员沟通工作的能力,适应快速、变化的工作环

 

You must be flexible and willing to work non-traditional business hours including evenings, weekends and bank holidays in a fast-paced, diverse and changing environment.

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