Tiffany & Co.

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Operations Coordinator - Copenhagen

Operations Coordinator - Copenhagen

Req # 
34610
Location 
DK-Copenhagen

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Overview

For 180 years, Tiffany & Co. has created a legacy of enduring beauty, romance, the iconic Blue Box and timeless elegance. Tiffany & Co. is entering a very exciting period of expansion and growth, and in the spring of 2018 we will be opening a beautiful new luxury Tiffany & Co. boutique in one of Copenhagen’s premier luxury shopping destinations. This exquisite new store will be located within Illum, Copenhagen. It promises to be testimony to grace and sophistication and marks a critical milestone in our fine heritage. The new store opening will create a number of new and exciting opportunities within the Tiffany & Co. Illum boutique. We are therefore looking for talented and passionate individuals to join us in making dreams come true. This is your opportunity to become a part of the Tiffany & Co. legacy.

Responsibilities

  • Store merchandise
    • Receive merchandise and prepare transfers to other locations.
    • Ensure all transfers and customer orders are wrapped, shipped and received in accordance with TCO standards.
    • Ensure store inventory accuracy, condition and availability to optimize customer service.
    • Ensure all merchandise invoices are processed.
    • Purchase and follow-up on client orders.
    • Ordering all supplies.
    • Processing with local carrier.
    • Assist the Store Manager to lead and coordinate cycle count and physical inventory prep work.
    • Oversee the yearly physical inventory and ensure the correct procedures are adhered to.
  • Administration
    • Function as the liaison with Facilities and IT, follow up on audit issues and manage record retention.
    • Administer the transfers between locations.
    • Daily tracking of necessary invoice approvals.
    • Work with the customs agencies to allow for smooth customs processes and make sure that the agencies follows the agreed procedures and standards.
  • Corporate Standards and Directives
  • Assist in project work, maintain accurate logs, or work in other area as needed
  • System management
  • Assist in the maintenance and implementation of operational support systems e.g. Inventory systems, JDE, MIPS, supplies ordering

Qualifications

  • Postgraduate degree.
  • 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, customer service, administration and shipping.
  • Analytical skills preferred.
  • Microsoft Word and Excel.
  • Ability to work to retail store hours as necessary, including nights, weekends and holidays.
  • Organized and detail oriented.
  • Ability to work well with customers, peers and management.
  • Ability to understand and adhere to Tiffany & Co. standards.
  • Ability to manage project works and to meet deadlines.
  • Flexibility to perform different tasks based on day to day business needs.
  • Knowledge of local import/export regulation
  • IT knowledge
  • Retail industry experience (luxury jewelry preferred)
  • Must have authorisation to work in the country where the position is based
  • Business proficiency in Danish and English. Additional languages advantageous

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