The CRM Senior Specialist is responsible for recommending and guiding all marketing CRM Leads to implement Clienteling strategies and CRM programs. S/he will partner with the each market CRM Lead, Marketing Teams, Education Teams and Retail Teams to create a high performance clienteling culture, capabilities and programs to inspire our Sales Professionals to proactively build strong relationships with their local clients, enhance their Tiffany experience, both aimed at increasing customer loyalty and life time value.
The EMEA CRM Senior Specialist is a dynamic, attentive motivator who has strong relationship building skills with internal and external clients; someone that could be called a mentor, a teammate, a coach, while setting expectations for unsurpassed Tiffany customer service.
The CRM Senior Specialist is an individual that builds a climate of service excellence and client development by partnering with Retail Management, Education Management and CRM Leads to maximize the performance of motivated and engaged employees who are sales plan achievers.
Data Analysis & Management
Retail Consumer Collateral