Tiffany & Co… the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 180 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other. We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.
We are searching for a flexible, motivated, dynamic, energetic and inspiring team member to support our Düsseldorf Store with immediate effect as:
Retail Excellence – Execute exceptional retail performance to ensure sales and service
o Execute and reinforce sales strategy
o Reinforce business needs and KPI’s, Reinforce and drive minimum targets with global, regional and local initiatives
o Execute retail standards
Operational Excellence – Execute exceptional operational performance to ensure quality and quantity of stock
o Understand compliance and lead by example
o Understand and support back of house operations
Team spirit – Demonstrate to operate within the team by exhibiting the highest level of collaboration, trust, integrity, fairness, and professionalism both internally and externally.
o Reinforce daily coaching sessions
o Reinforce and update team on industry news and company updates and complete provided training courses to ensure compliance with company policy changes to better serve customers
o Conduct daily briefs
o Advocate and lead by example the Tiffany cultural values
Client Experience - Elevate in store experience consistently delivering memorable moments
o Ensure highest levels of in-store luxury experience at all times, including presentation, behavior, and hospitality
o Acknowledge and elevate customer issues / complaints
Client Development - Deepen the relationship with our customers to drive lifetime loyalty and spend
o Cultivate new and existing customer base with personalized interactions
o Drive business through the key product pillars
o Participate in events by delivering an exceptional client experience
Tiffany & Co. employs innovative, collaborative and positive people who are passionate about luxury, sales and customer service. In return Tiffany employees receive excellent rewards, benefits as well as training and development opportunities.