Tiffany & Co.

  • Operations & Finance Manager - FSB cluster

    Location FR-75-Paris
    Req #
  • Overview

    Tiffany & Co….. the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence.  For 182 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other. We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.


    We are searching for a flexible, motivated, dynamic, energetic and inspiring team member to support the French Cluster (France/Benelux/Switzerland) with immediate effect. The position is located in Paris, France. Primary responsibility is the Financial and Operational Performance of the cluster through close partnership with the market Director and Regional CFO.

    As the head of the Cluster Operations, the Manager will, in partnership with the Market Director and Central Operations Leadership, develops best practice for all aspects of Store Operations and Inventory Movement, and lead the implementation locally. In an addition this role will oversee Facilities & Health Safety

    Specifically, under the guidance of the Regional CFO, the Manager will lead activities related to Strategic planning and analysis, Reporting and Forecasting, profit planning, and workforce management. Providing timely, accurate and relevant financial analysis the Manager will recommend improvement opportunities, develop plans and drive project forward.


    Operational (60%)

    1. Locally manage Operations, Facilities and IT initiatives, to ensure local business needs are met. Ensure health and safety needs, related to operations.
    2. Identify strategic opportunities to enhance profitability, operational controls, and efficiency by analyzing expense, staffing, and damage/loss reports for all stores in Cluster.
    3. Review Business controls, and in partnership with Regional and Global Leadership, develop and implement Best Practice across the Cluster. ( i.e. internal audit compliance, policies and procedures )
    4. Partner with regional Merchandising to ensure relevant and appropriate assortments, report on inventory levels (including driving Physical Inventory checks), and facilitate merchandise pull-backs. 
    5. Together with Regional/local Security, ensure all company assets and inventory are secured and protected - both in-store and during transit.
    6. Work with Local and Regional Leadership to review all 3rd Party Provider (Store Security, Secure Transit, Store Cleaning & Maintenance) contracts in place. Where necessary take the lead in driving improved terms, or transitioning to pan-Regional contracts.
    7. Provide ad hoc financial and operations process analysis to support Regional and Local Management decision making, and all store projects.
    8. Partner with Regional Leadership to implement pan-Regional initiatives (Example: Centralized Packaging).


    Financial (40%)

    1. Provide the Cluster Market Director financial information necessary to evaluate and measure the financial performance of the region.  Establish timely reviews of current operating performance and analyze operations for growth and/or cost control opportunities. 
    2. Assume responsibility for all aspects of financial direction in the business.
    3. Ensure that all period end and reporting processes are robust and guarantee the integrity of the information to the parent company and external parties. e.g. Audit
    4. Manage budgetary control processes, ensuring that budgets are consistent with Company plans and maintained within agreed limits.
    5. Regularly review actual results against expectation, and provide management with an early warning of any deviations or adverse trends. Anticipate issues that influence the Company’s current or future results, and recommend options to the Executive and local management.
    6. Develop and maintain reports and analyses at the market leader level.
    7. Ensure that Finance is at all times closely integrated with and positively supports the business, providing managers at all levels with the necessary information to maximise sales, profitability and efficiency.
    8. Work closely with the Regional Finance team to ensure a commonality of approach, and their full understanding of the operation.
    9. Support the business through any transactions, ensuring that the best return is secured
    10. Take responsibility for ad-hoc projects as they may arise, and manage them through to successful conclusion
    11. Act as the Finance representative on cross-functional business groups and project teams 
    12. Proactively bring unique and innovative insight and transparency to key metrics.
    13. Provide ad hoc financial and process analysis to support management decision making.


    Leadership and Talent Management

    1. Ensure staff are trained, developed and have the necessary tools to succeed in their job responsibilities.  This includes providing employees with ongoing feedback, coaching, and training to support their activities long term. Build relationships and utilize networks to accomplish business goals & develop consensus among coworkers, other departments, and across the Company. 
    2. Provide leadership to direct and indirect reports and influence others by setting clear expectations, providing ongoing coaching and holding team members accountable for them.
    3. Develop and maintain agile workforces that readily adapt to the changing needs and landscape of the business.
    4. Develop collaborative relationship throughout GCSS and the Finance organization.



    Required Qualifications/Primary Job Requirements

    • A minimum of 10 years of prior retail experience in retail operations with knowledge of merchandising, customer service, administration and shipping
    • A minimum of 10 years of prior retail experience in retail finance with knowledge of strategic planning, reporting and forecasting
    • Analytical skills preferred
    • Flexibility to work in various roles based on business needs
    • Excellent communication skills, both verbal and written, as well as interpersonal skills using positive leadership models.
    • Proficiency in Microsoft Office (Word, Excel, Outlook, Visio, Power Point) Client tracking systems and Point of Sales (POS) systems, JDE.
    • Dynamic team player with ability to positively motivate staff and network locally and regionally to build relationships.
    • Organized and detail oriented
    • Must have authorization to work in the country where the position is based.


    Preferred Qualifications/Primary Job Requirements

    • A university degree.
    • Fluent in English and French
    • Additional language skills are preferred.




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